Contact Us

Monday: 8am–4pm
Tuesday: 8am–4pm
Wednesday: 8am–4pm
Thursday: 8am–4pm
Friday: 8am–4pm

Weekends: Closed

 

Frequently Asked Questions

Is the hair 100% human hair?

Yes, all our hair is 100% human hair, ethically sourced with all cuticles intact and aligned to ensure lasting quality and minimal tangling.

Is the hair raw or processed?

We offer raw hair, meaning it is unprocessed, chemical-free, and sourced directly from donors. Our textures are natural and long-lasting.

Can the hair be colored or bleached?

Yes, because the hair is raw, it can be professionally colored or lightened. We recommend consulting with a professional stylist for best results.

How long does the hair last?

With proper care, our raw hair can last up to 3+ years. Treat it like your natural hair — moisturize, gently detangle, and minimize heat styling.

Does the hair shed or tangle?

Minimal shedding is normal with any hair, but our hair is carefully wefted to prevent excessive shedding. Proper care will also prevent tangling.

Can I straighten curly or wavy hair?

Yes, you can flat iron our curly or wavy textures. However, repeated heat styling can loosen the natural pattern over time, so use heat protectant

What is the difference between a frontal and a closure?

    •    A closure (4×4”, 5×5”) covers a smaller portion of the head, typically placed at the crown.
    •    A frontal (13×4”, 13×6”) spans from ear to ear, offering more styling versatility like ponytails or deep parts.

How should I care for my bundles?

    •    Co-wash with sulfate-free conditioner before install
    •    Air dry whenever possible
    •    Use minimal heat and apply heat protectant
    •    Detangle gently starting from the ends upward