all orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your payment confirmation. You’ll receive a tracking number via email once your order has been shipped.
once your package ships, you’ll receive a tracking via email to monitor your shipment status in real time. Please ensure all shipping details are correct before completing your order, as Ondi Luxurious Hair is not responsible for packages delivered to the incorrect addresses.
orders are shipped through FedEx, typically delivered in 2-5 business days depending on your location. Delivery delays can occasionally occur during holidays or high- volume periods.
at Ondi Luxurious Hair, we take pride in the quality and integrity of our products. Due to the sanitary nature of hair extensions and hair products, all sales are final.
we do not offer refunds, cancellations, or exchanges once an order has been placed. Please review your order carefully before completing your purchase. By completing your purchase, you agree to our No Refund Policy.
all orders are processed within 2-3 business days. Shipping typically take 2-5 business days depending on your location. You’ll receive an email with your tracking number once your order ships.
due to the nature of our products, all sales are final. We do not accept returns, refunds, or exchanges. Please double-check your selections before completing checkout to ensure accuracy.
once your order has been shipped, a tracking number will be emailed to you.
we accept major credit and debit cards, PayPal, shop pay, after pay, and Klarna for flexible payment options. all transactions are secure and encrypted for your protection.
our hair is ethically sourced directly from South Indian temples. each bundle is carefully cleaned, sorted and packaged to maintain its natural texture and shine.
we offer 100% raw premium virgin hair never mixed, never processed and free from synthetic fibers or chemical coatings. Each texture is 100% authentic human hair.
